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Account Executive, Customer Growth, Mid Market

  • London, UK
  • Sales

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit to see how we empower creators to own their own destiny.

Location: London, UK (Hybrid 2 days p/w in office) 

Joining our Customer Growth sales team you'll be responsible for  multi-product selling to our existing EMEA client install base . Tag teaming with you to ensure you win customers over is the Customer Success, SMS Ops, and Deliverability & Compliance teams.

You'll be someone who has a strong entrepreneurial spirit, be customer obsessed, and can work autonomously with a positive and enthusiastic attitude. You’ll also be someone who is highly results-oriented and possess a 'builder mentality' as you'll also be highly influential in process improvements and implementing best practices as we grow and expand.

How you'll make a difference:

  • Partner with Customer Success Managers to effectively target your assigned customer segment/ territory and create new multi-solution opportunities
  • Collaborate with Partner Managers and Agency Partners to identify channel sales opportunities and team them on how to effectively sell Klaviyo’s multi-product suite to their clients
  • Self-prospect and advise existing Klaviyo customers on the value of Klaviyo’s multi-products and why Klaviyo’s multi-product offering is the best choice for their business
  • Participate in regular workshops, lunch and learns, and in-market networking events to educate your partner and customers on how to best leverage Klaviyo’s multi-products to drive revenue and create long-lasting relationships
  • Provide feedback to our Product Team that impacts the product roadmap and what we build for our customers
  • Have a massive impact on revenue targets for 2023 and beyond!

Who you are:

  • 5+ years experience carrying a revenue quota as an Account Executive/ Account Manager/ Account Director selling a multi-product SaaS platform
  • Experience owning run-rate and complex/ strategic deals concurrently, often times with multiple stakeholders
  • Enjoy working in a cross-sell orientated role that is selling to existing accounts
  • Strong growth mindset, highly adaptable, and continually seek improvement, and are rigorous in your pursuit of it
  • Are encouraging of your team, thoughtful, engaging, and energetic
  • Highly adept at influencing and relationship building
  • Fluent English (written & verbal). Additional business-fluent French/ German a bonus+
  • Eligibility to work in the United Kingdom without any restrictions

Nice to haves:  

  • Experience selling MarTech SaaS/ Marketing Automation solutions
  • Familiarity with or have sold SMS/ Messaging/ CDP/ Reviews SaaS solutions 

Klaviyo in EMEA

As part of the Klaviyo team you will be looked after with some great benefits locally in EMEA including equity for all, private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance (£2.5k), 22 weeks full pay primary caregiver leave (16 week secondary) and free books (yes, any books!) to name a few.

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Upon request, you can receive additional information about the compensation and benefits for this role. Requests can be submitted here . Additional information regarding benefits can be found at .

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

You can find our Job Applicant Privacy Notice here .

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