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klaviyo.com

Engineering Manager, Internationalisation

  • London, UK
  • Engineering

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Why You Should Join the Internationalisation Team :

As an Engineering Manager joining the Internationalisation team you can expect to be deeply involved in technical discussions on how we localise our applications, roll out new features, and grow the team.

As an Engineering Manager, you will  have ownership of the team’s mission, goals, and roadmap while collaborating alongside technical product owners and product managers. Together, you'll define scope and specifications while refining RFCs to ensure deliverables are met and stability is maintained. 

The Internationalisation team is the owner of delivering the international version of the Klaviyo application.  It also involves building tools and processes that the wider Engineering team will adopt to ensure that the application is ready for Internationalisation.  

Using Typescript, React, Python, AWS, Kubernetes, and Django you'll help craft scalable systems enabling delightful customer experiences and enable Klaviyo’s future growth.

How You Will Make a Difference 

  • Drive improvements to Klaviyo’s core UI and organisational features used across the product
  • Lead a growing team with 3 to 5 direct reports. 
  • Work on a cross-functional team with members of the product, design, and analytics organisations.
  • Level up the team and have a central role in the interview process.
  • Decompose high level projects into business goals. 
  • Have the opportunity to get hands on with the code, leveraging your technical expertise to support and mentor your team.
  • Guide system design and implementation trade-offs with business partners and your team. 
  • Identify the critical path forward and map that into a plan for your team.
  • Iterate and improve upon processes within your team and across the entire engineering department (i.e. recruiting, performance reviews, project planning, and more).
  • Voluntarily contribute at Klaviyo Hackathons.
  • Drive complex projects with a team of great people which meaningfully contribute to our customers’ experience and Klaviyo’s success. 
  • Have ample opportunities for growth given the scope of this role and the team’s central role in Klaviyo’s product.

Who You Are

  • Experience working on a SaaS product in a full stack capacity.
  • Motivated to grow the team both through developing members of the team and attracting new talent to continuously expand our capabilities.
  • Excited to read the code, understand the product area, and give applicable technical mentorship.
  • You have an in-depth understanding of common web architectures when it comes to highly scalable systems.  
  • You know what tools to reach for based on the problem at hand: queues, caches, cdns, web workers, etc.
  • Managed a team of at least 3 people and comfortable managing remote team members and collaborating across time zones.
  • Successfully led and delivered on complex projects spanning multiple quarters and involving at least two teams.
  • Comfortable giving performance reviews and mentoring team members at all levels.
  • Authorisation to work in the UK without restriction.

Klaviyo in EMEA;

London was our first non-US location for Klaviyo, opening up in 2019 and growing since then to a large team of people with teams across Sales, Customer Success, Marketing, Services, Partnerships, IT and HR. Collectively in EMEA we are contributing a significant part of Klaviyo’s overall global success, growth to date and opportunity that lies ahead. The good news is that we are still at a stage where everyone coming into the business has the opportunity to make a real tangible impact that you will be able to see and feel.

We are proud of everything we have built here in EMEA, a vibrant diverse team embracing hybrid working in line with the way the world of work has changed. When Klaviyos do travel to the office you’ll be able to use your monthly commuter allowance if you need it. Once here you'll be able to enjoy the comforts of an incredible environment with all the perks we love and you’d expect such as, free snacks / drinks, a peloton studio and a roof terrace overlooking the city to rival anything you’d find in London as well as regular team celebrations and company lunches.

As part of the Klaviyo team you will be looked after with some great benefits locally in EMEA including equity for all, private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance (£2.5k), 22 weeks full pay primary care giver leave (16 week secondary) and free books (yes, any books!) to name a few.



Get to Know Klaviyo

Klaviyo is a world-leading marketing automation platform dedicated to accelerating revenue and customer connection for online businesses. Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company's hybrid customer-data and marketing-platform model allows companies to grow by fostering direct relationships with customers, without giving up their valuable data to popular big-tech ad platforms. Over 265,000 innovative companies like Unilever, Custom Ink, Living Proof and Huckberry sell more with Klaviyo. Learn more at  www.klaviyo.com .

If you are a California, Colorado, Rhode Island, Washington, New York City, or Jersey City resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request. Requests can be submitted here . Additional information regarding benefits can be found at klaviyorewards.com .

Klaviyo is committed to diversity and to a policy of equal employment opportunity and non-discrimination. We do not discriminate on the basis of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected by applicable law.


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