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klaviyo.com

Engineering Manager, Onboarding

  • Boston, MA
  • Engineering

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Why You Should Join the Onboarding Team  

The K60/Onboarding team at Klaviyo is focused on improving the early experience of Klaviyo for new customers. We work diligently to improve the rate at which customers are successfully setting up their Klaviyo account and gaining value from the platform. An Engineering Manager on the Onboarding team will use data to discover opportunities for improvement, oversee the implementation of experiments to validate ideas, and work across the product to iteratively improve UX and reduce confusion for new customers. We’re looking for someone who loves to jump into new projects and solve hard problems.

How You Will Make a Difference:

  • You will be the engineering manager of the Onboarding team, working on impactful customer facing features that will make our product the best in the industry.
  • You will work closely with your engineering team members alongside Product, Design, and Leadership to determine the priority of the most impactful work for the Onboarding team.
  • You will grow team members into leaders on the Onboarding team and across the organization. 
  • You will work with relevant stakeholders to set the intermediate to long term vision for the team.
  • You will be responsible for hiring new engineering team members as we continue to grow our team.

Who You Are: 

  • You have been an Engineering Manager for a team before.
  • Willing to do some hands-on engineering work, experienced with React.
  • Thrives in a fast paced, customer focused, and strategic environment.
  • You have hired a successful team member before.
  • You have mentored an individual to become a technical leader on the team.
  • You have led and implemented large cross team technical projects.

Technologies we use (not exhaustive):

  • HTML, TypeScript, JavaScript, React
  • Python, Django, Celery
  • MySQL, Redis, Pulsar
  • Amazon Web Services (EC2, RDS, Aurora, etc.), Kubernetes, Terraform, and other DevOps tools

The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Base Pay Range For US Locations:
$192,000—$288,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. 

You can find our Job Applicant Privacy Notice here .


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