At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Job location: London, UK (Hybrid)
Full-time permanent role
About the team
The EMEA Marketing team is pretty special—a small group of scrappy, creative strategists who aim to create exceptional marketing activities but never take ourselves too seriously. We all work together to help businesses of all sizes build deeper customer relationships, acquire bigger audiences, and use data to fuel amazing experiences.
We're looking for an EMEA Marketing Content Strategist to join our current content team of one in the region. Right now, the content team leads integrated marketing campaigns and is responsible for content across all channels: email, web, blog—you name it! Once you join, we’ll be able to do more of what’s already working, plus test creative concepts that shape how Klaviyo’s content will look in the next year.
About the role
As our EMEA Marketing Content Strategist, you’ll work with the Content Manager to own our regional brand voice, integrated campaigns, and content across key channels like web, email, blog, and social. The Klaviyo brand centres our community, and our content is no different: We always seek to create delightful, educational content that serves prospects and customers alike. You’ll be able to create content you genuinely like and can be proud of - no stuffy white papers here. Of course, perfect grammar is a must, but having an eye for making copy fun and engaging is just as important.
Your Impact
Content Strategist can mean different things to different people. At Klaviyo it means you’ll:
- Content ideation and execution: Plan, create, and repurpose content across key channels: web, email, blog, social
- Campaign support: Support key EMEA integrated marketing campaigns with content creation and GTM plans that implement creative promotion strategies and SEO best practices
- Content editing: Work with stakeholders across the entire EMEA team to create a consistent brand voice in every communication we send
- Content collaborations: Work with key marketing team members like partner marketing and SEO to create content that widens the Klaviyo audience
- Evaluate content performance: Work with Content Manager to set objectives for every content effort and methodically analyse performance to make data-driven decisions about what to do (and not do) in the future
Who You Are
- 3+ years of B2B marketing experience (essential), ideally with 2+ years in content, communications, and/or social media
- A hard-working and detail-oriented content marketer who loves copywriting, grammar, and the occasional pun to help us create delightful content that helps get the Klaviyo brand in front of the right people.
- You’re a part-time strategist. All your content connects back to strategy, and if a project’s strategy is unclear, you’re quick to bring the right people into the conversation.
- You want to grow in your content career—to eventually own one or more key channels and be able to manage content campaigns from start to finish.
- You evaluate content not just with gut feel but with tangible, trackable metrics that help you inform what’s working and what can be improved.
- Intermediate knowledge of web and email best practices, including A/B testing and SEO
- Fluent English (written and verbal)
- Full authorisation to work in the UK without any restrictions
- Please provide a PDF of relevant work samples (short and long form content support with its results) or web link to a creative portfolio. Applications without a portfolio will not be considered.
Nice to have
- Experience in the eCommerce SaaS industry
- Social media ownership and management
- Familiar with Wordpress and Salesforce CRM
- Additional business-fluent French or German a bonus+
To ensure your candidacy for the role, please ensure you make a formal application. Due to a high volume of interest the Recruiter is unable to respond to all individual messages.
Klaviyo in EMEA
As part of the Klaviyo team you will be looked after with some great benefits locally in EMEA including equity for all, private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance (£2.5k), 22 weeks full pay primary care giver leave (16 week secondary) and free books (yes, any books!) to name a few.
Get to Know Klaviyo
Klaviyo is a world-leading marketing automation platform dedicated to accelerating revenue and customer connection for online businesses. Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company's hybrid customer-data and marketing-platform model allows companies to grow by fostering direct relationships with customers, without giving up their valuable data to popular big-tech ad platforms. Over 265,000 innovative companies like Unilever, Custom Ink, Living Proof and Huckberry sell more with Klaviyo. Learn more at www.klaviyo.com .
If you are a California, Colorado, Rhode Island, Washington, New York City, or Jersey City resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request. Requests can be submitted here . Additional information regarding benefits can be found at klaviyorewards.com .
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Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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