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Sales Operations Analyst, APAC

  • Sydney, AUS
  • Sales

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit to see how we empower creators to own their own destiny.

About the team

Our Sydney-based team began to take shape in early 2022 and now comprises go-to-market (GTM) teams in sales, customer success, partnerships, marketing, product support, and people. The GTM Operations team supports the GTM teams globally in terms of analysis and decision making. We manage the systems, processes and data upon which the teams rely to continue growing the business. We help GTM leaders make decisions by supplying the relevant insights and recommendations to help them plan and run the business.

About the role

The GTM Operations team in APAC is critical to the overall performance of Klaviyo in the region and you will play an important role in ensuring the success of our sales teams. This role is a unique opportunity to join us at an early stage and to help shape the future of the team and the regional business.

You are a multi-tasker, with attention to detail, who has an interest in being a knowledge resource, follows and enforces best practice, and is comfortable performing data analysis to make commercially-minded recommendations. You will partner closely with functional leadership to play a key role in supporting the local sales teams as Klaviyo grows in APAC. The person who would best fit this role is highly collaborative, organised, and can thrive on change. This role will report to the GTM Operations & Strategy Manager in APAC.

How you’ll make an impact

  • Develop key performance insights to improve the efficiency and effectiveness of the sales teams
  • Deliver accurate analysis, reports and ad-hoc requests to sales leadership that support delivery of a productive sales cycle and forecasting process
  • Build, generate and analyse data from Salesforce, Tableau, and other BI systems to identify key changes and trends when measuring performance to plan
  • Act as a resource to ensure sales reporting and analytics are aligned to the broader organisation
  • Enforce Salesforce data hygiene and CRM best practices within the GTM teams
  • Complete ad hoc operational projects to assist the teams in meeting revenue goals

What we’re looking for

  • Minimum 2 years of Sales Operations experience
  • Motivated and inspired by exceeding goals and winning as a team
  • Experience working in a fast-paced, cross-functional environment
  • Confidence in building remote relationships in a global matrix structure
  • Some experience with advanced analysis and making commercially-minded recommendations
  • Constantly thinking of ways to create efficiencies and add value
  • Proficient in SQL, Salesforce and Excel/Google Sheets

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Upon request, you can receive additional information about the compensation and benefits for this role. Requests can be submitted here . Additional information regarding benefits can be found at .

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

You can find our Job Applicant Privacy Notice here .

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